Shipping Policy
At KB Improvement, we strive to provide a seamless and efficient shipping experience for our customers. Please review the following information regarding our shipping policies:
Processing Time: Orders are typically processed and shipped within 1-2 business days of payment confirmation. Please note that processing times may vary depending on product availability, order volume, and other factors. You will receive a confirmation email with tracking information once your order has been shipped.
Shipping Restrictions: Some items may be subject to shipping restrictions due to size, weight, or shipping regulations. These restrictions will be clearly outlined on the product page, and certain items may not be eligible for expedited shipping or delivery to certain locations.
Shipping Damage: In the unlikely event that your order arrives damaged during transit, please contact our customer service team immediately. We will work with you to resolve the issue and arrange for a replacement or refund as necessary. Please refer to our Returns & Exchanges Policy for more information on damaged or defective items.
International Shipping: At this time, we only offer shipping within the United States. We do not currently ship internationally, but we are continuously evaluating options to expand our shipping capabilities in the future.
Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery and monitor its progress until it reaches your designated shipping address.
Contact Us: If you have any questions or concerns regarding our shipping policies, please don't hesitate to contact our customer service team at kbimprovementcontact@gmail.com. We are here to assist you and ensure that your shopping experience with us is smooth and enjoyable.
Thank you for choosing KB Improvement for your furniture needs. We appreciate your business and look forward to serving you!